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Aug 7, 2024

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit www.manufacturinggreatness.com and click here to subscribe to Trevor’s monthly newsletter.

Now, let’s jump in!

In manufacturing, labor shortages and hiring challenges continue to impact retention and recruitment. Leaders who respond faster and communicate more clearly gain a competitive advantage in attracting and keeping talent.

In this episode, Jay Baer shares insights on manufacturing leadership, communication skills, and workforce retention for Operations Managers, Production Managers, Manufacturing Managers, and Shift Supervisors.

Jay explains how reducing uncertainty, improving response times, and strengthening strategic thinking help leaders build trust and improve employee engagement. You will learn practical strategies to close the skills gap, improve onboarding experiences, and create manufacturing cultures where top talent wants to stay and grow.


3:50 – There is a correlation between responsiveness and revenue

5:34 – People care about their time more than ever, which is why it’s important to respect the time of others

6:11 – Creating an efficient recruitment process is one way to be respectful of other’s time

7:43 – With a faster recruitment process, you won’t miss out on great talent

10:32 – Having an efficient system for replying and following-up cuts down on team anxiety and improves your culture

11:52 – You don’t always have to have the answer right away, but you can improve your relationships by giving a response

14:31 – As a leader, being responsive builds trust and helps you form better relationships within your organization

15:08 – Through responsiveness and strong communications, you can bridge the Uncertainty Gap

17:27 – People are trained to want more details and information

20:07 – Responsiveness should be a company policy, not an individual choice

21:40 – Find ways to continuously improve

23:57 – Customers will often go with the person who responds first, regardless of price

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Thanks for tuning it to another episode of Mindfulness Manufacturing! To learn more about Trevor Blondeel and Manufacturing Greatness, please visit our website or contact Trevor here.