Jan 8, 2025
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit www.manufacturinggreatness.com and click here to subscribe to Trevor’s monthly newsletter.
Now, let’s jump in!
In manufacturing, leaders often focus on complex processes and emerging technologies like artificial intelligence. But lasting productivity and performance still depend on people.
In this episode, Emily Nichols, professional engineer and manufacturing leader with experience at PepsiCo, Janssen, and Henkel, shares insights on manufacturing leadership, soft skills, and employee engagement for Operations Managers, Production Managers, Manufacturing Managers, and Shift Supervisors.
Emily explains why human connection remains essential in a highly technical environment. You will learn how communication skills, trust building, and authentic leadership strengthen manufacturing culture, improve retention, and increase team performance. She also offers practical strategies for breaking down systemic barriers and improving your people score on the shop floor.
2:01 – Even in fields like manufacturing, human skills play a very important role
5:43 – Current and emerging trends, like AI, make human connection even more important in retention and recruitment
8:29 – To form connections, increase your presence on the shop floor
12:36 – Visual uniformity can foster better connections and help you break down perceived barriers
19:39 – If you want more connections, you need to listen to and respect the expertise of everyone on your team
20:37 – To support women in your organization, you need to address systemic issues
23:39 – Even small changes, like using more inclusive language, can have a big impact on your culture
25:06 – We are people first, not machines
Connect with Emily Nichols
Visit her website
Connect on social media: @connectbettertoday