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Dec 2, 2020

How does mindfulness and manufacturing intersect with Dentistry?  Find out here as Dr. Patrick Carter opens up on connecting with people and how it all starts when patients walk through the door.

 

 

00:47 - A great experience at the dentist? Yes

 

01:29 - Dr. Patrick Carter - Introduction

 

02:46 - The connection to Mindfulness Manufacturing and a Dentist

 

05:33 - What's different? Meeting people where they are and knowing that you care

 

08:29 - We've seen it before, but for others it's all new - it's all about Patience

 

10:18 - Leading the staff while wearing multiple 'hats'

 

11:29 - Setting the stage and expectations. It all begins when you walk through the door. Your team

makes all the difference and it begins with hiring the right people

 

12:45 - Making the human connection

 

14:45 - Open conversations to become more aware

 

15:51 - Creating a culture to evaluate times when things do not go well

 

17:28 - Taking the time to get buy in and execute

 

18:51 - Stress on all sides and leveling it out

 

21:25 - The conscious effort and putting it all in context

 

24:20 - The value of experience and learning throughout your career

 

25:20 - Rewarding experience: having a profound effect on how others think about themselves

 

27:33 - Building resilience and taking the time to recharge

 

29:30 - A morning formula to stay grounded