Dec 2, 2020
How does mindfulness and manufacturing intersect with Dentistry? Find out here as Dr. Patrick Carter opens up on connecting with people and how it all starts when patients walk through the door.
00:47 - A great experience at the dentist? Yes
01:29 - Dr. Patrick Carter - Introduction
02:46 - The connection to Mindfulness Manufacturing and a Dentist
05:33 - What's different? Meeting people where they are and knowing that you care
08:29 - We've seen it before, but for others it's all new - it's all about Patience
10:18 - Leading the staff while wearing multiple 'hats'
11:29 - Setting the stage and expectations. It all begins when you walk through the door. Your team
makes all the difference and it begins with hiring the right people
12:45 - Making the human connection
14:45 - Open conversations to become more aware
15:51 - Creating a culture to evaluate times when things do not go well
17:28 - Taking the time to get buy in and execute
18:51 - Stress on all sides and leveling it out
21:25 - The conscious effort and putting it all in context
24:20 - The value of experience and learning throughout your career
25:20 - Rewarding experience: having a profound effect on how others think about themselves
27:33 - Building resilience and taking the time to recharge
29:30 - A morning formula to stay grounded