Preview Mode Links will not work in preview mode

Subscribe Now - Don't Miss Another Episode

...your colleagues will thank you 

Dec 30, 2020

Dr. Ben Palmer challenges us to check ourselves in unique ways that are game-changing for business, life-changing for people.

00:00 - Intro

00:38 – 2020: a year with much-needed empathy, resilience, and self-management

01:35 – Intro to Ben Palmer with Genos International

02:42 – Game-changing for business, life-changing for people

03:49 – “HR Puff & Stuff” - What’s NOT emotional intelligence (EI)

05:45 – Sizing up Anger. Anger that creates Engagement – not disengagement

07:14 – Here’s what emotional intelligence IS

07:49 – A No Crying Zone?

08:52 – The emotional intelligence experience in real life

10:33 – The Story of 2 Pens and your business

13:31 – Who takes care of who - Customer or Employee?

14:40 – The Ripple Effect and the effect on Safety

16:18 – A culture of ‘artificial harmony’ and ‘fear of confrontation’

17:15 – Magic moments and simple behaviors demonstrating levels of emotional intelligence

22:59 – The biggest predictors of your own mortality

27:33 – Introverted or Extroverted and the awareness of how we show up

29:10 – If you can walk and you can knock begin experimenting to learn

30:24 – Opportunities for 2021: Considering your Perspective, the need for Empathy, and your own Well-Being

33:40 – I just want 2020 to end. Why wait to start?

34:22 – Considering other’s perspectives – You don’t want to be ‘that guy’

35:11 – Wrap Up

35:52 - Closure