Jul 28, 2021

00:00 - Intro

00:28 – Nikki Langman intro

00:51 – Emotional Intelligence and Safety in manufacturing

03:29 – Safety: the common denominator

03:57 – Safety is a ‘safe’ word – emotional intelligence not so much

05:03 – Taking ‘emotion’ out of the mix

06:02 – Psychological Safety training

07:48 –...

Jul 14, 2021

Show Notes: 

00:00 - Intro

00:28 – If you’re going to coach others, you may want to look this guy up – Andrew Neitlich!

01:50 – Coaching: a term used rather flippantly

02:47 – What Coaching Is and what it’s Not

06:36 – When to Coach and when not to

08:02 – The most powerful technique to apply in real...